OBED PAUL

Professional Cloud and DevOps Administrator

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  • Summary:

    As a results-driven Cloud, DevOps and L3 Support Engineer, I work closely with business, legal, privacy, governance, and quality teams to understand and translate business needs into robust technical solutions, ensuring compliance and alignment with organizational objectives.I specialize in designing and deploying scalable, highly available systems across cloud platforms such as Vmware, AWS and GCP, leveraging Infrastructure as Code (IAC) tools like Terraform, GitHub Actions, and Docker. My expertise lies in building and maintaining cloud-based applications while improving operational efficiency by streamlining workflows and leading cross-functional teams. With a strong background in automation, IAM management, and service orchestration, I focus on creating seamless CI/CD pipelines and supporting production environments in complex, regulated sectors like Retail and Pharmaceuticals, driving innovation and operational excellence.

  • System Administrator at Tata Consultancy Service

    June 2021 – current | Chennai, India

    • Managed 200+ Cloud Services: Worked on over 200 cloud-based IaaS (Infrastructure as a Service) and SaaS (Software as a Service) offerings across AWS, GCP, and private cloud environments, ensuring optimal configuration, performance, and security, while supporting app teams across 10 environments running 3000-4500 microservice applications each.
    • Spearheaded the deployment and management of VMware, AWS and other cloud (GCP, etc.,) based environments, implementing Infrastructure as Code (IaC) using Terraform and GitHub Actions to automate provisioning and lifecycle management of services.
    • Supported cross-functional teams by troubleshooting issues, providing knowledge sharing on scaling and optimizing cloud-native applications, and advising on cloud migration strategies.
    • Developed and maintained robust IAM policies, roles, and user groups to manage access controls for AWS and other cloud resources.
    • Designed and executed Disaster Recovery (DR) and Business Continuity (BC) plans, including creating technical documentation and recovery procedures for AWS and other cloud environments.
    • Automated CI/CD pipelines with Terraform, GitHub Actions, and Artifactory, enabling seamless deployments for multi-cloud environments across Dev, AT, Prod, and Retail environments.
    • Led SSL certificate management for multiple environments, ensuring timely updates and proper certificate rotation to maintain system security.
    • Collaborated with internal teams (Business Units, Governance, Legal and Privacy, Security, and Application Teams) to ensure solutions met privacy, compliance, and quality standards.
    • Contributed to the automation of infrastructure management and application support using Python and Shell scripting, enabling efficiency in daily admin tasks.
    • Played a key role in improving infrastructure reliability, working on scaling memory container space and managing load balancing across multiple environments (using Siteminder/Pingfed, VMware ESXi, and cloud services).
    • Supported monitoring and optimization efforts using Wavefront, Looker, and other monitoring tools to ensure high availability and minimal latency.

  • Bachelor of Engineering in Electrical and Electronics Engineering

    Chennai Institute Of Technology | Graduated May 2021

    CGPA: 8.2

  • Link to Additional Course Certificates

  • Skills

    • Cloud Platforms: Expertise in Linux based servers(apache,rabbitmq, memcache,database,docker,jenkins),Vmware Tanzu,AWS, GCP, VMware ESXi, PCF, and various SaaS/IaaS platforms.
    • Automation & IaC: Skilled in Terraform, GitHub Actions, Docker, and Garden Containers for infrastructure automation.
    • Deployment & Support: Troubleshooting Infra issues and providing fixes within 5 mins SLA, CI/CD for multi-cloud environments, containerized application deployment, and workflow automation with respect to VPC, instances, templates, snapshots, microservices, monitoring tools, SFTP, artifactory, IAM and SSO, Enthrust certificate manager, etc.,.
    • Programming & Scripting: Proficient in Shell scripting in Linux servers and Python (Flask, REST APIs, SQLAlchemy, JSON, Requests, NumPy).
    • CI/CD & DevOps: Experienced with Git, Artifactory, Jenkins, ServiceNow, Jira, and Confluence, Qualipso.
    • Monitoring & Performance: Proficient in Wavefront, Looker,CloudWatch, Rancher, and GraphQL for performance optimization.
    • Security & IAM: Expertise in SSL certificate management, Domain DNS hosting, CloudFront + WAF, AWS Route 53, Loadbalancers, IAM roles, and policies in cloud,security groups.
    • Requirements Analysis: Converting business, legal, privacy, and governance requirements (requirements gathering) into technical deliverables.
    • Stakeholder Communication: Ensuring clear alignment between technical and non-technical teams.(tools: ServiceNow, Slack, Pagerduty, Jira, Confluence, Email, Teams, Webex, Zoom)
    • Compliance Integration: Implementing infrastructure and application solutions aligned with governance standards.
    • Risk Management: Addressing compliance and quality risks during development and deployment.
    • Documentation: Producing precise technical documentation for workflows and processes.
    • Technical Leadership:
      • Mentored and guided junior engineers, fostering a collaborative and innovative team environment.
      • Led architectural discussions and decisions, ensuring scalable and efficient solutions for cloud-based projects.
      • Defined best practices for development and deployment, ensuring adherence to industry standards and governance policies.
      • Acted as a key point of contact for cross-functional teams, bridging the gap between technical and business stakeholders.
      • Analyzing and presenting Monthly/Quarterly performance of the team to the business stakeholders

  • Key Achievements

    • High-Priority Retail Environment Fix: Delivered a critical fix ahead of schedule, preventing significant service disruptions and earning an On-the-Spot Award.
    • Informatica and Snowflake Integration: Successfully collaborated with business, governance, and other stakeholders to integrate Informatica and Snowflake environments, deploying six IaC-based environments using Terraform and GitHub Actions on AWS within an accelerated 2.5-month timeline.
    • Pharmaceutical Project Transition: Earned the Beyond Excellence Award for leading the seamless transition of a pharmaceutical project by delivering architecture, compliance documents, and operational scripts with zero downtime, working closely with governance and operational stakeholders.
    • Self-Service User Access System: Developed a Python-based RESTful service with a backend database to automate user access management based on Active Directory (AD) accounts. This solution enabled users to view their access rights independently, improving operational efficiency and reducing administrative overhead.
    • Rating and Performance: Achieved a project rating of 4.85/5 in previous assignments and consistently maintained an "A" band performance rating throughout my tenure, showcasing sustained excellence in project delivery and overall contributions.
  • Playing Guitar/Keyboard
  • Reading Manga
  • Watching Anime
  • Driving
  • Trying self-paced Projects
  • English (Fluent)
  • Tamil (Fluent)
  • Malayalam (Intermediate)
  • Japanese (Beginner)
  • Hindi (Beginner)
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Summary:

Dynamic and results-oriented Cloud and DevOps Engineer with extensive experience in architecting, deploying, and managing scalable cloud infrastructures across Vmware, AWS, GCP, Azure, etc., I am Proficient in translating business requirements into innovative technical solutions while ensuring compliance with governance and quality standards. Expert in leveraging Infrastructure as Code (IaC) tools such as Terraform and GitHub Actions to automate provisioning and lifecycle management of cloud resources. Demonstrated ability to build robust CI/CD pipelines and orchestrate microservices in complex, regulated environments, including Retail and pharmaceutical domains. Strong background in automation, IAM management, and service orchestration, driving operational efficiency and innovation.

Skills:

Contact

Email: obedpaul.p@gmail.com

LinkedIn: Visit LinkedIn

Phone: +91 9444130125